Job Description
Minimum Qualifications:
- Education: Bachelor Degree or equivalent experience
- License Required: Obtain state insurance adjuster licenses
- Experience: 2 years of prior claim adjusting experience
KSA's (knowledge, skills, abilities):
- Effective verbal and written communication skills
- Comprehensive knowledge of automobile insurance including claims handling procedures and operations
- Experience taking recorded statements related to auto accidents and making liability decisions
- Experience recognizing and properly handling complex coverage issues
- Experience managing adjuster daily activities such as diary and telephone
- Experience negotiating auto accident settlements and making proper payments
- Competency in Microsoft Office and other computer applications
Position Requirements:
General Summary: Investigate, evaluate, negotiate and resolve automobile claims in multiple states.
- Integrity and pride of work necessary for a successful work at home environment
- Handle low to moderately complex cases
- Obtain facts to evaluate coverage, liability, mechanics and causation/damages
- Take focused and thorough recorded statements from appropriate parties
- Identify subrogation and salvage opportunities and complete required referral timely
- Provide timely contact with all required parties
- Provide excellent customer service including keeping appropriate parties updated throughout the claims adjustment process
- Coordinate potential fraud investigations with SIU
- Comply with state specific regulations and state fair claim practices requirements
- Maintain quality claim files in accordance with appropriate best practices and claim handling file expectations
- Participate in individual and department training as needed
- Work effectively with team members and other departments
- Perform other duties as required
Job Tags
Remote job, Full time, Work from home,