Customer Care Professional Job at State of Tennessee, Nashville, TN

Vkt1SjFYY25Bc2lWMks3SU12djFXaVRL
  • State of Tennessee
  • Nashville, TN

Job Description

Job Description

Job Title: Managed Care Specialist

Location: Nashville TN

Duration: Multi Year

Rate: $22hr. on 1099

Responsibilities:

Our client is looking to hire a Managed Care Specialist for a hybrid role.

No duplicate submissions

Our client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

No Preplanned PTO will be approved during training weeks.

All candidates MUST be local to middle TN and able to commute to our Client’s office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.

Key Responsibilities

  • Determine individual and family eligibility for our Client’s care programs.
  • Assist in coordinating and communicating schedules to internal/external Clients.
  • Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
  • Timely management of casework, including proper documentation and case resolution.
  • Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
  • Work efficiently / effectively in multiple databases to extract information.
  • Attend workgroup meetings and participate in discussions.
  • Assist leadership team, as necessary.

Requirements and Skills

  • Must have a bachelor’s or associate degree.
  • A background in Paralegal studies is a plus.
  • Work experience in a Legal environment a plus.
  • Customer service or call center experience a plus.
  • Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
  • Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
  • Excellent verbal and written communications skills.
  • Keen attention to detail and adherence to deadlines.
  • Strong time management, note-taking, email organization, and distribution skills.
  • Critical thinking and problem-solving skills.

Other Important Information

  • The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team’s schedule.
  • The position is contract for 12 months with an opportunity to be extended.

Job Tags

Contract work, For contractors, Work experience placement, Work at office, Local area, Remote work,

Similar Jobs

TradeJobsWorkforce

American Airlines Ramp Agent Job at TradeJobsWorkforce

 ...Bring your energy to the role of American Airlines Ramp Agent to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible... 

Media Cause

VP, Creative Job at Media Cause

 ...winning, mission-driven marketing and fundraising agency that helps nonprofits grow and accelerate their impact. We take a people-first...  ...Atlanta, and San Francisco, as well as many team members who work remotely on a permanent basis. Our agency has grown in size every year... 

All American Sports Corporation

Video Producer Job at All American Sports Corporation

 ...Job Description SUMMARY OF POSITION Riddell is seeking a Video Producer to join our Marketing Communications (MarCom) team. This...  ...a variety of stakeholders from Executives and Sales to Product Development, Apparel, and Consumer Products as well as external... 

Adecco USA

Countertop Polisher Job at Adecco USA

 ...Production Operator / Assembly Line Worker] As a Polisher at Adecco, you'll: Fabricate countertops from various materials, including stone, granite, marble, quartz, and solid surface, using appropriate tools and equipment; Polish countertops after they are cut in CNC machines;... 

Symmetry

Full Stack Software Engineer - 2025 Summer Intern Job at Symmetry

 ...posture management platform is engineered specifically to address modern...  ...from anywhere in the US. This internship offers a unique opportunity to gain hands-on experience in the rapidly evolving field...  ...external use Contribute to software development tasks under the...