Customer Care Specialist Job at Serenity Healthcare, Arizona

VktHSDNIb2lCTWlRMnFIRVBmcjJWaVBJeHc9PQ==
  • Serenity Healthcare
  • Arizona

Job Description

TMS Tech (Customer Care Specialist) 

 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist (TMS Technician) for our Biltmore office. Your primary responsibility will be helping patients heal using TMS treatment.   

 
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  

 
Benefits  

  • Launch a career in healthcare with no experience 

  • Serenity covers 90% of the premium for insurance benefits (Medical, Dental, Vision) 

  • 20 days off annually (10 PTO days and 10 Holidays) 

  • Paid TMS training program   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Build relationships with patients built around gratitude 

  • One on one coaching and commitment to patients during treatment 

  • Work autonomously to determine goals and best coaching strategies with your patients 

  • Own outcomes of patient treatment 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Three years’ work experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  

 
Learn More About Us  

Job Tags

Holiday work, Work experience placement,

Similar Jobs

China Global Connections

English ESL Teacher Job at China Global Connections

We are looking for English ESL Teachers for a TrainingCenter based in Beijing. This is a full-time position with only 15 teachinghours a week and no office hours. Job detailsTeach the schools English Curriculum to school students forgrade 3 to grade 12, with a small... 

Overland Contracting

3737 - Welder - Combo Pipe Job at Overland Contracting

 ...machine including safely running lines and be able to adjust gas flow and pressure so that desired flames are obtained+ Knowledge of operation of welding equipment electrodes, fluxes and shielded gases and welding processes+ Welds on site must pass quality audits on a... 

United Software Group Inc

ServiceNow Technology Engineer Job at United Software Group Inc

Position Title: ServiceNow Technology Engineer Provide locations/flexible work by preference: In order of preference: Pittsburgh, PA Dallas, TX Strongsville, OH Birmingham, AL Phoenix, AZ Independent Visa Holders onlyNO Visa sponsorship ...

Abroad Work

Game developer Job at Abroad Work

Junior Game DeveloperAre you a passionate gamer with a creative mind and a knack for coding? Do you want to turn your love for gaming into a career? Look no further! Our game development team in Akron is seeking a talented Junior Game Developer to join our growing company... 

Lawrence Harvey

SCADA Engineer Job at Lawrence Harvey

SCADA Engineer $130-140k base salary Im currently partnering with a US-based building materials manufacturer who are looking for a SCADA Engineer who will be supporting control process operations across several company locations. This role will be working on...