Job Description

Job Summary

Ascend Wellness Holdings (AWH) of Coshocton, OH is looking to hire PartTime Dispensary Associates. Our workforce will reflect the diversity of the city, and we seek hardworking, passionate individuals with exceptional customerservice skills. Dispensary Associates guide customers through the cannabis purchasing experience, making informed recommendations based on desired outcomes, providing accurate product descriptions, and operating with a high level of accuracy in a fastpaced retail environment. Parttime positions work between 1529 hours a week, requiring flexibility for weeknights and weekends.

Primary Responsibilities

• Deliver bestinclass customer experience while maintaining operational integrity and compliance throughout the store.
• Guide customers through sales transactions while offering advice and knowledge as needed or requested.
• Ensure the sales floor is stocked, displays and menus are uptodate and accurate, and the store is wellmaintained.
• Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pickup.
• Promote a work environment that is positive, customerservice oriented, and compliant with established policies and procedures.
• Continuously develop product knowledge to offer customers the most uptodate information and advice.
• Respond to customer inquiries in store, online, and over the phone.
• Accurately use and maintain the pointofsale (POS) system in person and over the phone.
• Accurate cash handling, customer cart management, and ringing of customer transactions.
• Accurate and timely data entry of customer information.
• Strive to achieve team and individual performance goals.
• Verify proper paperwork, documentation, and required identification for customers.
• Execute inventory, visual merchandising, marketing, customer service, or other instore operations as directed by Store Leadership.
• Report any observed inconsistencies or hazards to Store Leadership.
• Maintain a clean, organized, safe and inviting store environment.
• Complete store opening and closing checklists.

Job Requirements

• Must be at least 21 years of age.
• High school diploma or general education degree (GED).
• Retail experience preferred; cannabis retail experience a plus.
• Exceptional customer service skills.
• Knowledge of basic computer skills.
• Cannabis pointofsale (POS) software a plus.
• Positive attitude, team player, and strong work ethic.
• Willingness to build an understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes, and organizational rules, regulations, directives, and standard operating procedures.
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry.
• Must have excellent organization and timemanagement skills.
• Must be focused and pay close attention to detail.
• Must be able to internalize training and follow instructions.
• Must be able to communicate clearly and effectively.

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Company Overview

Ascend Wellness Holdings, Inc. (AWH) is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio, and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customerfocused retail experience. We are looking to build a worldclass team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patients lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team.

EEO Statement

Ascend Wellness Holdings, Inc. (AWH) and its subsidiaries is an equalopportunity employer and celebrates the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

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