Job Description

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

We Love Our Work.

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.

• Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.

• Promote gaming events and promotions.
• Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.
• Prepare and pour drinks with proper measured portions, following proper building steps, and ingredients according to recipe and in accordance with standard operating procedures.
• Preparing and maintaining par levels on garnishes, various ice, mixers (shrubs, bitters, juices, purees, etc) and fresh fruit and herbs.
• Maintain a clean, sanitized and stocked workstation and or section.
• Comply with state, company, and department policies and regulations.
• Must have open availability including all three shifts, weekends, and holidays.
• Responsible for making servers drinks when rang in.
• Serve tables, clear tables, expedite food and running food.
• Side-work as directed by the Food and Beverage Supervisor or Manager.
• Will work special events, as needed.
• This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.

Bring Us Your Best.

• Must have outgoing, energetic and enthusiastic attitude.
• Must understand drink mixology and recipes.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to work as a team and have a guest-first attitude.
• Must be able to tolerate a high stimulus environment.
• Must be able to work at a very fast pace.
• Must be able to pass a background check.
• Must have open availability including all three shifts, weekends, and holidays.

Stay In The Game. Follow Us.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Starting Salary

$8.00 an hour, plus tips

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