General Manager - Entertainment Center experience required Job at COMPLETE PLAYGROUND INC, New York, NY

Vkt1SjNYWWhBYzZlMDYzTE52L3hWU0RQ
  • COMPLETE PLAYGROUND INC
  • New York, NY

Job Description

Job Description

Job Description

About Us:
Complete Playground is a dynamic indoor play facility dedicated to providing a safe, exciting, and memorable experience for children and families. We are passionate about fostering play, learning, and creativity in a fun-filled environment.

Position Summary:
We are seeking an experienced and enthusiastic General Manager to lead our team and oversee daily operations. The ideal candidate will be a hands-on leader who ensures smooth operation, excellent customer service, and high standards in safety and cleanliness. This role will include managing staff, coordinating events, and driving business development.

Responsibilities:

  • Oversee day-to-day operations, ensuring a safe, clean, and welcoming environment.
  • Recruit, train, and manage a team of staff, including play supervisors, receptionists, and cleaning personnel.
  • Develop and execute strategies to meet revenue and attendance goals.
  • Ensure compliance with safety standards and procedures.
  • Handle customer inquiries, concerns, and feedback promptly and professionally.
  • Coordinate special events, birthday parties, and other group bookings.
  • Monitor inventory levels, order supplies, and manage vendor relationships.
  • Track and report on key performance metrics, including customer satisfaction, attendance, and revenue.
  • Must work weekends.

Qualifications:

  • 3+ years of management experience, preferably in a family entertainment, hospitality, or similar setting.
  • Strong leadership and team-building skills.
  • Excellent communication, problem-solving, and customer service skills.
  • Ability to manage budgets and drive revenue.
  • Understanding of safety standards, especially in environments with children.
  • Flexible availability, including weekends and holidays.

Job Tags

Flexible hours,

Similar Jobs

FocusGroupPanel

Remote Data Entry Clerk - Flexible, Weekly Pay, Easy Start Job at FocusGroupPanel

 ...computer skills and self-motivation. No degree is necessary, making it ideal for anyone looking to supplement their income. This position is perfect for individuals with varied backgrounds, providing an excellent opportunity to earn extra cash online. #J-18808-Ljbffr... 

Fayetteville Technical Community College

POOL - Online Medical Transcription & Editing Instructor (Continuing Education) (Part-time) Job at Fayetteville Technical Community College

 ...) recommended for hire are subject to a criminal background check. First Section Pool Title POOL - Online Medical Transcription & Editing Instructor (Continuing Education) (Part-time) Pool Number F110-18 Announcement Summary... 

GLC On-The-Go

Travel Dialysis Registered Nurse Job at GLC On-The-Go

 ...Job Description GLC On-The-Go is seeking a travel nurse RN Dialysis for a travel nursing job in Presque Isle, Maine. Job Description & Requirements ~ Specialty: Dialysis ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13 weeks ~40 hours per week ~... 

NerdWallet, Inc

Senior SEO Product Manager - Growth for Fintech (Remote) (San Francisco) Job at NerdWallet, Inc

 ...A leading financial technology company is seeking a Senior Product Manager for SEO to enhance its organic audience growth. The ideal candidate will drive product strategy, work cross-functionally, and ensure impactful user experiences. With a strong fintech background,... 

LEM Trucking

Class A CDL Driver Job at LEM Trucking

 ...months Quick look at position: Home weekly. Dedicated account. Driver unload. Average $1,500 - $1,900 a week. Sign on bonus. Newer trucks with APU and 1500 watt inverter. Full benefits. Paid orientation. Home time: Drivers are home weekly Home weekly for a 34...