Job Description

We're Changing Entertainment. Come Join Us.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefitssuch as day-one medical coverage, 401(k) matching, and annual performance bonusmay vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

We Love Our Work.

• Responsible for clearing and resetting tables in assigned venue.
• Continuously monitor tables to assess guests' needs in a courteous manner.
• Responsible for clearing all tables and resetting them for new seating in accordance with venue standards.
• Ensures each table is ready for guests' arrival in accordance with venue standards.
• Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner working with servers to expedite service at all tables.
• Performs service duties for servers by picking up their orders when ready in the kitchen and delivering them.
• Monitors tables to assess guests' needs; anticipate and respond to guest requests when meal has been completed, keeping table clear to provide a clean, neat, eating area.
• Restocks and cleans assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.
• Attendance at pre-shift meetings.
• Responsible for maintaining a regular and consistent attendance record.
• Participates as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation.
• Declares tips through time and attendance system at the end of each shift.
• Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.

Bring Us Your Best.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

  • Must have the ability to respond to common inquiries or complaints from guests.
  • Must have the ability to read and interpret documents, such as safety rules.
  • Must have the ability to perform basic math skills.
  • Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • Walking 40% of the time.
  • Standing 10% of the time.
  • Bending and lifting 50% of the time.
  • Lifting/moving maximum of 50 lbs.

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

  • This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, Team Member environment.
  • High Noise Level.
  • Team Member may be exposed to outdoor weather elements.

Stay In The Game. Follow Us.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

Starting Salary

$7.25 per hour, plus tips

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