Were seeking an Operations Lead to support daily clinic operations and ensure an exceptional member experience. In this role, you will coach and support front-office and clinical teams, manage scheduling and workflow, and oversee onboarding and training to maintain Baker Healths service standards. Youll track key metrics such as membership retention and operational efficiency, address member concerns with empathy, and collaborate with leadership on performance and culture initiatives. This role also supports events, inventory, and special projects as needed.
Qualifications:
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