Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

VktDRDBIc2dBYzZlMnEzTk5mN3hXaW5Qenc9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time, Remote work,

Similar Jobs

Express Employment Professionals

Machine Operator Job at Express Employment Professionals

 ...Basic math and measurement skills ~ Dependable and punctual work ethic Company Description "Locally owned and operated, Express Employment Professionals is a staffing agency in Milwaukee, WI that continually exceeds expectations by providing staffing and direct... 

CONFIDENCIAL

User Experience Designer Job at CONFIDENCIAL

 ...advice on this job and more exclusive features.Primary Skills- UI/UXEducation- Bachelors degree in UX/UI Design, Human-Computer...  ..., CA $129,000.00-$185,000.00 4 days ago(General Hire) UX Design Intern (TikTok-Design) - 2025 Summer (BS/MS) Mountain View, CA $178,000.... 

Jerry's Enterprises Inc.

Cub Foods Chaska - Online Shopper Hiring ASAP Job at Jerry's Enterprises Inc.

 ...Location: Cub Foods Chaska Reports to: Online Shopper Lead / Head CSM Classification: Part Time Union Rate of Pay: Progressive scale up to $18.00 / hour, based on experience Hours: Sunday Saturday, varied hours Jerrys work perks: Store Discount... 

Sunshine Disposal Inc

Refuse Truck Driver Job at Sunshine Disposal Inc

Description: Sunshine Disposal & Recycling has a job opening for a full-time Refuse Truck Driver in our Lewiston, ID business unit. Job duties include operation of Automated refuse collection trucks in residential and commercial locations. Work shift is Monday- Friday... 

Confidential

Chief People Officer Job at Confidential

 ...Chief People Officer About the Company Esteemed K-12 charter school Industry Education Management Type Educational Institution...  ...Specialties education charter management diversity professional development and k-12 About the Role...