ServiceNow Technical consultant Job at Compunnel, Plano, TX

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  • Compunnel
  • Plano, TX

Job Description

The ServiceNow Technical Consultant is responsible for the development, configuration, and customization of the ServiceNow platform, with a strong focus on ITSM and ITOM modules.

This role involves hands-on development, implementation of best practices, and delivering efficient and scalable solutions.

The consultant will contribute to the full development lifecycle and ensure solutions align with Agile/Scrum principles.

Key Responsibilities

  • Develop and customize the ServiceNow platform, including ITSM and ITOM modules.
  • Create and maintain Service Portal widgets and pages.
  • Write efficient, practical, and reusable server-side and client-side code using Glide APIs, AngularJS, and JQuery.
  • Use debugging methods and tools to test and troubleshoot both server and client scripts.
  • Work with ServiceNow APIs such as GlideSystem, GlideUser, GlideQuery, GlideAggregate, and GlideAjax.
  • Manipulate the DOM and implement custom behavior using Angular Directives and Modules.
  • Apply Bootstrap and HTML for UI design within the Service Portal.
  • Collaborate within an Agile/Scrum development environment.
  • Implement best practices in writing Glide Queries and ensure maintainable code quality.
Required Qualifications
  • Minimum 5 years of ServiceNow development experience.
  • Minimum 5 years of experience in ITSM development.
  • Strong expertise with ServiceNow platform modules including ITSM and ITOM.
  • Proficient in using ServiceNow APIs for server/client scripting.
  • Knowledge of AngularJS, JQuery, and DOM manipulation.
  • Experience with Service Portal development and widget creation.
  • Understanding of Agile/Scrum principles and working in iterative development cycles.
Preferred Qualifications
  • Knowledge of Angular Modules and writing reusable components.
  • Experience applying best practices in performance optimization and debugging.
  • Familiarity with ServiceNow upgrade processes and release management.
Certifications
  • ServiceNow Certified Application Developer
  • ServiceNow Certified System Administrator

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