Job Description
Status: On-call
Pay Range: $23.92/hr ($24.96/hr if bilingual)
Mission: We’ve identified the day-to-day responsibilities linked to each position. In addition to the position specific responsibilities provided below, each YWCA Clark County employee must share responsibility for upholding and modeling the organization’s core value on a daily basis.
- Offer emotional support
- Provide relevant information, resources and address participant concerns - Make mandatory reports as legally required - Provide relevant information, referrals, and resources to the participant and other individuals as appropriate.There is a strong social justice component to all program positions within YWCA, requiring critical thinking through the lens of racism and intersections with poverty and other forms of oppression. Knowing the core principles of anti-racism and grounding those principles in everyday work are required job skills and core values.
Education and Experience
Required Knowledge
Language fluency: verbally and in writing, clearly communicate with participants, co-workers and community partners in English as needed. Bilingual skills preferred
Ability to work at a higher level: put the needs of the participants, program, and organization above personal needs and demonstrate unwavering integrity and accountability.
Ability to maintain strong boundaries: maintain strong personal/professional boundaries at all times to make sure that work is spent supporting the participants and furthering the mission of the program and organization.
Strong problem-solving skills: resourceful and able to resolve challenges while knowing when it’s time to stop and ask questions or seek additional guidance.
Some technological skills: effectively use email and Microsoft Word to fulfill position related expectations.
Strong soft-skills: with little to no prompting, adapt work and communication style to mitigate and/or de-escalate crisis, and to best support our participants.
Ability to respond : while on shift must have reliable transportation to respond to hospital calls within 15 minutes, and phone inquiries immediately.
Don't meet every single requirement after reading through this post? You may be just the right candidate for the role or future roles, and please know we value lived experience! Studies have shown that due to white supremacy culture, systemically oppressed communities are less likely to apply to jobs unless they meet every single qualification. YWCA Clark County is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.
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