Sr. Customer Business Partner Job at Kimberly-Clark, Boston, MA

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  • Kimberly-Clark
  • Boston, MA

Job Description

Sr. Customer Business Partner

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

The Customer Business Partner (CBP) CVS – Baby and Child Care, is accountable for all aspects of building, selling, and executing joint business plans that deliver the objectives of the assigned customer team and Kimberly-Clark Business Unit(s). Given the size and scale of assigned business, the CBP must understand the implications their plans have on brand strategies and the broader marketplace. You'll lead Joint Business Planning, involving key internal stakeholders from BU Sales, Marketing, etc., and work alongside key customer contacts to gain alignment on goals and plans. In this role, you will collaborate with cross function customer team members as needed to better analyze, build and execute the business plan.

In this role, you will:

  • Deliver Net Sales, Contribution, Category Share, and DPSM Objectives for CVS and BU(s)
  • Adhere to Trade Promotion and dead net pricing guidelines
  • Achieve JBP goals that are mutually agreed upon with assigned customer
  • Collaboratively build and execute the Customer Business Plan
  • Engage Customer in Joint Business Planning to gain alignment to plans
  • Manage Delivery of Plan and Business Objectives

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.


You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

  • Bachelor’s degree
  • 5+ years progressive exempt status experience in business (international business, if applicable), customer management and customer development or equivalent in other business functions
  • Proficient in statistics and quantitative business analysis as well as financial/budget, currency exchange and sales team management.
  • Experience presenting to Executive Level staff

Preferred:

  • Knowledge of forecasting, supply and demand processes, shelf reset experience, business planning processes and tools
  • Experience working in Consumer Package Goods (CPG) industry and K-C customer/retailer accounts
  • Strong record of exceeding sales objectives
  • Knowledge of K-C organizational structure, brands, categories, go to market policies and procedures
  • Track record of developing and executing unique solutions and innovation to customers
  • Digital commerce experience
  • Strong oral, verbal and written communication skills, results and strategy orientation, business intuition, business management and planning, brand management, leadership, building strong relationships, statistics and quantitative business analysis, change management and team management
  • Mentoring, networking, employee training and development, resource management, prioritization, cross-functional, superior customer service and problem-solving

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

To Be Considered


Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….


For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to

Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role. 

#LI-Remote

Salary Range: 111,220 – 137,460 USD At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.
Primary Location
No K-C Work Site - MA
Additional Locations
No K-C Work Site - CT, No K-C Work Site - NH, No K-C Work Site - RI
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time

Job Tags

Full time, Temporary work, Work at office, Local area, Remote work, Relocation, Relocation package, Flexible hours,

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