Job Description

Job Description

Job Description

This position will provide exceptional customer service while safely and efficiently parking and retrieving guests’ vehicles. We provide a free vehicle parking and retrieval program at VA Medical locations for Military Veteran patients. VetPride Services prioritizes the recruitment and hiring of Veterans and military personnel.

Hourly Rate: $17.75 | Health & Welfare Fringe Benefit: $4.93/hr

**Your Health and Welfare Fringe Benefit will be paid to you in cash (not to exceed 40 hours per week). Your total hourly wage will be $22.68.

Shift: Monday-Friday, 1:00pm-5:00pm

Location: James Lovell Veteran's Hospital, 3001 Green Bay Rd, North Chicago, IL 60064

Primary Duties and Responsibilities

• Greet valet customers in a professional manner upon their arrival/departure.
• Assist customers with opening doors and loading/unloading wheelchairs or walkers, as needed.
• Perform valet area access control responsibilities.
• Safely drive, park, and retrieve customer vehicles in a timely manner.
• Closely inspect all vehicles for damage and record findings on valet ticket.
• Secure all vehicles and return key tag and keys to the valet podium.
• Follow safe driving procedures and safety protocols at all times.
• Abide by all rules and regulations set by the VA.
• Report to duty in company issued uniform; personal hygiene and a professional appearance is expected at all times.
• Report any incidents, damages, or concerns to management promptly.
• Provide directions or information about the property when requested.
• Keep the valet area clean, organized, and presentable.
• Perform other duties as assigned.

Qualifications and Skills

• Must be at least 18 years of age.
• Must have a valid driver’s license in the state of employment.
• Will be subject to a pre-employment criminal background and DMV check.
• Must pass a pre-employment drug screen.
• Must be able to drive a manual (stick shift) vehicle.
• Regularly work outdoors in inclement weather including rain, snow, heat and cold.
• Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict.
• Consistent attendance and reliability required.
• Ability to understand, speak, and write basic English.
• Regularly stand for long periods (6-8 hours) and walk quickly.
• Ability to lift to 30 pounds.
• Must have the ability to work independently and within established guidelines, follow directions, and work well with others.
• Technical capabilities and basic computer knowledge.

Experience Requirements

• 1-year experience driving manual and automatic transmissions.
• Valet experience preferred, but not required.

Benefits

• Paid Time Off
• Sick Leave
• Paid Federal Holidays
• Access to 401k
• Retention Bonuses

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