Job Description

Job Description

Job Description

St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing and varied student population, and we are committed to increasing the representation of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving a wide range of student backgrounds.

The Academic & Success Coach plays an integral role in the EXCEL erator and the college at large. This role provides subject-specific tutoring while serving as a holistic guide to help students navigate their academic journey and connect them with campus resources. This involves developing the broader skills needed for students to have long-term success in both academics and their career. This role serves as tutor, mentor, facilitator of self-discovery, accountability partner, skills developer, and champion of growth and transformation.

Job Duties and Responsibilities

Academic & Success Coaching Support

• Providing individualized academic coaching in either of the following subject areas: Chemistry, Writing, Math, and Biology.

• Serving as a campus mentor/navigator for SCC Students.
• Helping students develop effective learning strategies, study skills, time management, and organizational skills, etc.
• Assisting students in identifying academic strengths and areas for improvement.
• Supporting students in navigating academic challenges, setting goals, and overcoming obstacles.
• Providing proactive outreach to at-risk students and connecting them with resources.

• Develop and distribute supplemental learning materials to support students.

• Monitoring student progress and providing feedback to students, faculty, and administration as needed.
• Plan and execute academic engagement events, such as Study Hall Slam Sessions, Student Empowerment events.
• Collaborate with department chairs to create course review workshops.

Program Development and Implementation:

• Developing and facilitating workshops, seminars, and training programs on academic success topics.
• Creating and implementing strategies to improve student retention and completion rates.
• Collaborating with faculty and other departments to enhance student support.
• Developing and implementing procedures for programming to include faculty and department input, attendance tracking, and assessment of student progress.

Resource and Referral:

• Connecting students with campus resources, such as counseling, disability services, student health & wellness, student life, career services, advising, and financial aid.
• Mentor students to help them learn how to self-advocate with their faculty or other support services.
• Participating in SCCs "Teams Supporting Teams" Initiatives; This includes supporting student services area: Academic Advising, Financial Aid, Enrollment Services, Student Activities, Student Health & Wellness.

Data Collection and Reporting:

• Maintaining regular and accurate records of student interactions and progress in the appropriate system.
• Track student attendance and faculty collaboration at programming events
• Collecting data and preparing reports on student success and retention initiatives.

Knowledge, Skills, Abilities, and Attitudes:

Required:

• Strong customer service background
• Excellent communication skills, verbal and written
• Ability to work both independently and as part of a team
• Ability to work cross-departmentally and collaboratively with faculty and staff across campus
• Ability to successfully resolve student issues from request through resolution
• Ability to identify campus resources for student needs
• Skilled at connecting and building rapport with students from diverse backgrounds
• Effectively work with multiple software platforms including the Microsoft Office 365 Suite

Qualifications:

• Master's or doctoral degree in English, Rhetoric & Composition, or Education.
• Experience in Academic and Student Success Coaching.
• Experience ESL/ELL training or experience supporting multilingual writers.

St. Charles Community College is an Equal Opportunity Employer.

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