Job Description

Housekeeper

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role: The Housekeeper has day-to-day responsibility for ensuring the Hospice House(s) is clean and sanitary. The Housekeeper properly cleans and sanitizes patients' rooms, common areas, bathrooms, offices, and all other spaces, as assigned.

Qualifications:

• A high school diploma or G.E.D. or an equivalent combination of education and experience
• Prior related experience in hospital, hospice house, nursing home, and/or general cleaning experience
• Must possess technical proficiencies in housekeeping functions
• Strong interpersonal skills
• Working knowledge of housekeeping industry standards and regulations
• Skill in the use of and care for housekeeping equipment including, but not limited to, vacuum, dusters, chemical pumps, etc.
• Must be able to read, write, and speak the English language conversationally
• Intermittent Driver - Valid driver's license and automobile insurance per Company policy
• Ability to travel to other locations
• Ability to keep simple records and to follow simple step-by-step instructions
• Ability working with detergents and other cleaning chemicals used for custodial work without adverse reactions
• Ability to constantly lift, pull, carry, and/or push objects weighing up to 55 pounds
• Ability to stand, kneel, walk, climb, crouch or bend for long periods of time
• For secondary dietary role: skill in the use of and care for dietary equipment including, but not limited to, convection oven, steam kettle, large mixer, robot coupe, blenders, dish machine, etc.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Competencies:

• Satisfactorily complete competency requirements for this position

Job Responsibilities:

• Performs assigned housekeeping care to various types of surfaces, floors, equipment, wall surfaces, wall hangings, linens and towels, beds and all components thereof, laminate wood, hardwood, TV stands and tables, radios, plastic and metal carts, etc. May service more than one facility/location within a shift.
• Completes cleaning of common areas and each patient's room/bathroom daily using infection control techniques.
• Provides deep cleaning as scheduled.
• Responsible for thoroughly cleaning all equipment used after each use.
• Performs other duties as assigned.

Secondary duties when assigned to Dietary:

• Prepares meals by warming, plating and garnishing.
• Distributes meals and retrieve dishes.
• Responsible for cleaning all equipment used thoroughly after each use.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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